It is a very difficult time for the whole of the UK and understandable there are lots of questions and uncertainty. For ourselves we have tried to keep things simple, and hopefully we have covered any questions you may have below, if not then please do not hesitate to get in touch either by email or phone.
Feathers and Fur Falconry Centre is pleased to announce that we the centre is now open. We have implemented a strict one way system and have hand sanitizer gel at the main entrance. We do ask for people to use their own common sense and if the centre appears busy then please pause for a moment and perhaps visit the other shops on site at Ladds Garden Village to allow the area to clear. Week days are much quieter than weekends.
Feathers and Fur Falconry Centre is happy to say that all our sessions including the Half Day Sessions, Family Falconry Experience, Owl Handling Sessions, Educational Owl Hours, Junior Falconry Sessions, Photography Sessions and Amateur Photography Sessions are now taking place. We have for now implemented a few changes such as smaller numbers and not using our classroom for the time being but you will be informed of these changes when you book your date.
Have a voucher but not yet booked your date – all vouchers are being extended free of charge for a further 6 months, so if your vouchers expiry date is December 2020 then you will have until the end of June 2021 in which to take your session. You do not need to contact us for the additional extension we have your voucher details and will make amends in the system. You will however need to contact us in the ways mentioned in your cover letter with your voucher to book your session in the diary. Please note though dates will fill up quickly so don’t leave it until the last minute to get your session in the diary.
Refunds for vouchers – we are currently not issuing refunds for Experience Session vouchers as we would still love you to come along on the session. If you however feel that you will not be able to make your session such as travel restrictions then please do get in touch. Please note refunds will only be made at the centres discretion.
Off Site Talks or Therapy Sessions, these include Scout, Brownie, Beavers and Cub talks, Care Home Visits and School Visits.
Feathers and Fur Falconry Centre is happy to start to look to book in dates for when groups are able to meet again. Covid-19 safety measures can be put in place such as face shields and distancing along with hand gel and is happy to work with your own safety measures. Payment is taken on the day for these sessions so if you simply wanted to hold the date for the time being please do get in touch.
Sale of Frozen Food
We are pleased to say that we are able to sell the Frozen Food for reptiles and raptors. Now that the centre is open you are welcome to simply pop up to the centre and collect your food. If you would like to make the visit nice and easy we are happy for you to order ahead of your visit and we will have everything ready for you when you arrive. Please do call or text us on 07812171709 to place your order.
How you can help.
So here at Feathers and Fur Falconry we are very proud of the work that we do and do not like to ask for charity or large donations. We are very grateful for all the donations in our penny pot when people visit the centre but we have been aware of other centres asking for lots of donations in this awful time. We don’t want to do that and we think its unfair to ask that of people who are also in their own financial pickles. So with that in mind if you did want to help us out at all perhaps consider purchasing a gift voucher for either yourself or as a present, all vouchers bought now have longer expiry dates (18 months) !! So there is plenty of time to use them. And it will feel even more special knowing that you have helped us get through this awful time as the beautiful Owls and Hawks swoop to your fist.
If you follow us on social media, don’t just ‘like’ our posts, but perhaps leave us a comment or share our post. This gives us a wider audience and means that more people will know that we are here. Tag us in posts if you are posting memories of coming to the centre or if you spot someone on social media asking for gift ideas, or things to do with the kids we are always grateful of a mention. Word of mouth is our best way to be known.
Inevitable I am sure you may have a question that I haven’t answered, if so please do not hesitate to drop me an email or message, or give us a call and we will be happy to answer any (centre and bird related, we are not so good on 80’s pop music) questions you may have.
****Feathers and Fur Falconry Centre would also like to thank Joseph Fox for the fabulous picture of Ash our Tawny Owl at the top of this page, you can follow him at www.josephfox.co.ukor @josephfoxphoto on Instagram ****